Terms & Conditions
All footwear purchased from magnanni.com may be returned for exchange or full refund within 30 days from the date of purchase. Each shoe returned must be in NEW CONDITION (no visible wear on the upper or sole of the shoe) and in the original packaging. Any purchase not returned in original packaging may be subject to a $10 repackaging fee. Any purchase returned in a condition which makes the footwear no longer sellable as 'New' will be refused.
Please include a copy of your receipt or packing list along with the reason for return indicated. For returns for credit, you will be notified of your refund by email once we have received and processed your return. Please note that return shipping costs will not be reimbursed. For returns for exchange, you will be notified by email once the exchange pair has been received and processed.
The proper address for all returns is:
9065 Smith's Mill Road North
New Albany, OH 43054
TERMS & CONDITIONS
We respect your privacy and therefore all personal information that is entered on our website is confidential and will not be shared with anyone outside of our company. Information gathered on the site is used solely for fulfilling your order, catalog request, or for keeping you informed of new products and offers. Our secure server software (SSL) is the industry standard and one of the best ways to secure commerce transactions. SSL encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the internet.